First, contact Enlightened Solar Tech Support for assistance with this process.
Warranty and Labor - Terms & Conditions
Investing in a solar energy system is a smart decision for homeowners and businesses looking to reduce their energy costs and carbon footprint. When selecting a solar panel, it's essential to consider the warranty offered by the manufacturer or installer. A solar panel warranty can provide peace of mind and protect your investment in case of any issues that may arise. If you need to make a claim on your solar panel warranty, here's a step-by-step guide to help you navigate the process.
Step 1: Review your warranty
Before filing a claim, review your warranty to ensure that the issue you are experiencing is covered. Most solar panel warranties cover defects in materials and workmanship, but not damage caused by external factors, such as severe weather conditions or improper installation. Make sure that you understand the terms and conditions of your warranty and gather any necessary documentation or information, such as proof of purchase or installation.
Step 2: Contact your solar panel installer or manufacturer
If you believe that you have a valid claim under your solar panel warranty, the next step is to contact your solar panel installer or manufacturer. They will guide you through the process and provide you with the necessary forms or information to file your claim. Be prepared to provide detailed information about the issue you are experiencing and any relevant documentation, such as photos or receipts.
Step 3: Schedule an inspection
Depending on the nature of your claim, your solar panel installer or manufacturer may need to schedule an inspection of your solar energy system. The inspector will assess the issue and determine whether it is covered under your warranty. If the issue is covered, they will work with you to schedule repairs or replacement of the affected parts or components.
Step 4: Follow up on your claim
After filing your claim, be sure to follow up regularly with your solar panel installer or manufacturer to ensure that your claim is progressing. Stay in communication with them and ask for updates on the status of your claim. If you have any concerns or questions, don't hesitate to reach out and ask for clarification
If you are a Generic Customer, please click here or call 1-800-490-0062.
Conclusion
Making a claim on your solar panel warranty may seem daunting, but by following these steps, you can navigate the process with ease. At Enlightened Solar, we offer comprehensive warranties on our solar energy systems, and our team is always available to assist our customers with any issues they may encounter. Contact us today to learn more about our solar energy solutions and warranties, or to schedule a consultation with one of our solar energy experts.